From the very beginning of a touchy situation Scott was understanding, knowledgeable, courteous, professional, and what was most important for me a down to earth person who cared. He stayed in touch from beginning to end of the process and made sure we got every penny we deserved. I would not recommend anyone going up against insurance companies alone. These guys know their business and they are quick. May the Universe continue to bless your business. Tina Benton